Perfect phrases for dealing with difficult people hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities

Benjamin, Susan.

Perfect phrases for dealing with difficult people hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities - New York Mcgraw-Hill 2008 - xi, 226 p. ; 21 cm.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

9780071493048


Interpersonal relations.

158.26BEN