Service management : (Record no. 11317)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01136cam a22001818i 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781264098354 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Bordoloi, Sanjeev, |
| 245 10 - TITLE STATEMENT | |
| Title | Service management : |
| Sub Title | operations, strategy, information technology / |
| Statement of responsibility, etc | Sanjeev Bordoloi, Associate Professor of Operations, Management, University of St. Thomas, Minnesota, James A. Fitzsimmons, Seay Professor of Business Emeritus, University of Texas at Austin, Mona J. Fitzsimmon. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Tenth edition. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | pages cm |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | "Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them"-- |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service industries |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A., |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, Mona J., |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UONGOZI Institute Resources Centre - Dar es Salaam | UONGOZI Institute Resources Centre - Dar es Salaam | Sustainable Development | 02/06/2025 | 96592.50 | 658 BOR | UR010861 | 08/11/2025 | Book | ||||
| UONGOZI Institute Resources Centre - Dodoma | UONGOZI Institute Resources Centre - Dodoma | Public Administrator | 06/02/2025 | 96592.50 | 658BOR | URD002529 | 06/02/2025 | Book |