Crucial conversations for talking when stakes are high

By:

Patterson, Kerry

Material type: Text

TextPublication details: New York Mcgraw-Hill 2012Description: xviii, 244 p. ; 24 cmISBN:

9780071771320

Subject(s):

Interpersonal communication

DDC classification:

153.6PAT

Summary: The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

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Holdings
Item type	Current library	Call number	Status	Barcode
Book	UONGOZI Institute Resources Centre - Dar es Salaam	153.6PAT (Browse shelf(Opens below))	Available	000861

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Includes bibliographical references (p. 31) and index

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

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