Wilkinson, Michael. <br/><br/>
The secrets of facilitation  the SMART guide to getting results with groups 

 - San Francisco  Jossey-Bass  2012 
 - xli, 454 pages : illustrations ; 28 cm 
<br/><br/> Includes bibliographical references and index. 
<br/><br/> The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting, teaching, planning, and selling, as well as other professional and personal situations. 
<br/><br/><label>ISBN: </label>9781118206133 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Group facilitation --Handbooks, manuals, etc.
<br/><br/><label>Dewey Class. No.: </label>658.4/56