TY  - BOOK
AU  - Locker, Kitty O.
TI  - Business communication: building critical skills
SN  - 9781259060670
U1  - 651.7KAC 
PY  - 2014///
CY  - New York.
PB  - Mcgraw-Hill
KW  - Business communication
N1  - Includes bibliographical references (pages 528-534) and index
N2  - Business Communication: Building Critical Skills was built to provide the ultimate in freedom, flexibility, and focused classroom. Broken into 30 modular chapters, this text provides topic-focused modules, allowing instructors to customize their resources piece-by-piece to best suite their course and teaching style. Each module has a strong workplace activity orientation, supporting students to build critical skills in writing, speaking, and listening. Locker/Kaczmarek is grounded in solid business communication fundamentals, and supports students to piece together what is needed to be a successful communicator for the 21st century
ER  -