TY - BOOK AU - Pollitt, Christopher. TI - Agencies: how governments do things through semi-autonomous organizations SN - 9781403933225 U1 - 352.2/9POL PY - 2004/// CY - New York PB - Palgrave Macmillan KW - Administrative agencies N1 - Includes bibliographical references (p. 271-285) and index N2 - Many countries now use agencies to deliver central government services. There have been many claims about the benefits of organizing and delivering government in this way, but there has been little research into how they work in practice. This book both reviews existing theories and models of "agentification" and adds detailed analysis of major new empirical evidence ER -