TY - BOOK AU - Kotter, John P. TI - A sense of urgency SN - 9781422179710 U1 - 658.406KOT PY - 2008/// CY - Boston PB - Harvard Business Press KW - Organizational change N2 - Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide ER -