TY - BOOK AU - Kotter, John P TI - A sense of urgency SN - 9781423369356 U1 - 85.10KOT PY - 2008/// CY - Michigan PB - Brilliance Audio KW - Organizational change N2 - In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change ER -