TY - BOOK AU - Cameron, Esther. TI - Making sense of change management: a complete guide to the models, tools, and techniques of organizational change SN - 9780749464356 U1 - 658.40CAM PY - 2012/// CY - London PB - Kogan Page KW - Organizational change-Management. Teams in the workplace-Management. Reengineering (Management) Information technology-Management N1 - Includes bibliographical references (p. [457]-470) N2 - Written for students and professionals alike, Making Sense of Change Management is the classic text in the field. It is aimed at readers who want to understand why change happens, how it happens and what needs to be done to make change a welcome concept rather than a dreaded one. It offers insights into the many frameworks, models and ways of approaching change and helps the reader apply the right approach to each unique situation. This completely revised and updated edition includes additional case studies and new chapters on change agents and managing change when companies must cut costs ER -