TY - BOOK AU - Littlejohn, Stephen W. TI - Engaging communication in conflict: systemic practice SN - 0761921877 U1 - 303.69LIT PY - 2001/// CY - Thousand Oaks PB - SAGE Publications KW - Conflict management N1 - Includes bibliographical references N2 - Written from the authors' experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. This book offers encouragement for a world sometimes overwhelmed by conflict and presents an expanded and pragmatic definition of peace ER -