TY - BOOK AU - Doherty, Tony L. TI - Managing public services--implementing changes: a thoughtful approach to the practice of management SN - 9780415180283 U1 - 658DOH PY - 2002/// CY - London PB - Routledge KW - Public administration N1 - Includes bibliographical references (p. [533]-535) N2 - Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted ER -