TY  - BOOK
AU  - Yager, Jan.
TI  - Business protocol: how to survive and succeed in business
SN  - 9781889262147
U1  - 395.5/2YAG 
PY  - 2001///
CY  - Stamford
PB  - Hannacroix Creek Books
KW  - Business etiquette
N1  - Includes bibliographical references (p. 214-218, 233-235) and index
ER  -