TY - BOOK AU - Grant, Heidi. TI - Reinforcements: how to get people to help you SN - 9781633692350 U1 - 153.8GRA PY - 2018/// CY - Boston PB - Harvard Business Review Press KW - Help-seeking behavior N1 - Includes index N2 - Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone--social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable ER -