TY  - BOOK
AU  - John P. Kotter, Dan S. Cohen
TI  - The heart of change: real real-life stories of how people change their organizations
SN  - 9781422187333
U1  - 658.406KOT 
PY  - 2012///
CY  - Boston
PB  - Harvard Business School Press
KW  - Organizational change
N1  - Includes index
ER  -