TY  - BOOK
AU  - Heifetz, Ronald A.
TI  - The practice of adaptive leadership: tools and tactics for changing your organization and the world
SN  - 978-1422105764
U1  - 658.40HEI 
PY  - 2009///
CY  - Boston
PB  - Harvard Business Press
KW  - Leadership
N1  - Includes bibliographical references (p. [299]-301) and index
N2  - When change requires you to challenge people's familiar reality, it can be difficult, dangerous work. Whatever the context--whether in the private or the public sector--many will feel threatened as you push though major changes. But as a leader, you need to find a way to make it work
ER  -