Ury, William. <br/><br/>
Getting past no  negotiating with difficult people 

 - New York  Bantam Books  1991 
 - 161 p. ; 22 cm. 
<br/><br/> Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9780712655231 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation.
<br/><br/><label>Dewey Class. No.: </label>158/.5URY