TY - BOOK AU - Pullan, Penny. TI - Virtual leadership: practical strategies for getting the best out of virtual work and virtual teams SN - 9780749475963 U1 - 658.40 PUL PY - 2016/// CY - London PB - Kogan Page KW - Virtual work teams--Management N1 - Includes bibliographical references and index N2 - At its best, virtual working can be productive and creative, tapping into the best people wherever they are and bringing skills and experience together efficiently and at low cost. But it can also lead to isolated and disengaged workers, ineffective communication, and uncoordinated and even counter-productive activity ER -