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1.
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Getting past no negotiating with difficult people by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Bantam Books 1991
Availability: Items available for loan: UONGOZI Institute Resources Centre - Dar es Salaam (1)Location, call number: 158/.5URY.

2.
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The power of a positive No how to say No and still get to Yes by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Bantam Books 2007
Availability: Items available for loan: UONGOZI Institute Resources Centre - Dar es Salaam (1)Location, call number: 158.2URY.