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Beating the system using creativity to outsmart bureaucracies

By: Material type: TextTextPublication details: San Francisco BK ix,175p.Description: xi,175pISBN:
  • 9781576753309
Subject(s): DDC classification:
  • 302.3/5/019CCK
Summary: When was the last time you dealt with a bureaucracy?the phone company, an airline, a hospital, school, or government agency?and got what you wanted without weaving through a maze of infuriating hand-offs? Have you found these systems to be utterly indifferent to the inconvenience or hardship they cause?
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Item type Current library Call number Status Barcode
Book Book UONGOZI Institute Resources Centre - Dar es Salaam 302.3/5/019CCK (Browse shelf(Opens below)) Available 007688

Includes index

When was the last time you dealt with a bureaucracy?the phone company, an airline, a hospital, school, or government agency?and got what you wanted without weaving through a maze of infuriating hand-offs? Have you found these systems to be utterly indifferent to the inconvenience or hardship they cause?

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