| 000 | 01136cam a22001818i 4500 | ||
|---|---|---|---|
| 005 | 20250811125937.0 | ||
| 020 | _a9781264098354 | ||
| 082 | 0 | 0 | _a658 |
| 100 | 1 | _aBordoloi, Sanjeev, | |
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cSanjeev Bordoloi, Associate Professor of Operations, Management, University of St. Thomas, Minnesota, James A. Fitzsimmons, Seay Professor of Business Emeritus, University of Texas at Austin, Mona J. Fitzsimmon. |
| 250 | _aTenth edition. | ||
| 300 | _apages cm | ||
| 520 | _a"Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them"-- | ||
| 650 | 0 | _aService industries | |
| 700 | 1 | _aFitzsimmons, James A., | |
| 700 | 1 | _aFitzsimmons, Mona J., | |
| 942 | _cBK | ||
| 999 |
_c11317 _d11317 |
||