000			01350nam a2200169Ia 4500
005			20250117103531.0
008			250117s9999 xx 000 0 und d
020			_a9781422122877
082			_a363.34/7BAZ
100			_aBazerman, Max H.
245		0	_aPredictable surprises _bthe disasters you should have seen coming, and how to prevent them
260			_aBoston _bHarvard Business School Press _c2004
300			_axiv, 317 p. : ill., map ; 24 cm.
500			_aLeadership for the common good
520			_aEven the best-run companies can get blindsided by disasters they should have anticipated. These predictable surprises range from financial scandals to operational disruptions, from organizational upheavals to product failures. In "Predictable Surprises", Max H. Bazerman and Michael D. Watkins show you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity. They then describe the powerful tools - including incentives and formal coalitions - that business leaders can use to ferret out and fend off threats invisible to insiders. Failure see what's coming exposes your company to predictable surprises. Given the stakes involved, this book should count among every business leader's most trusted resources.
650			_aEmergency management.
999			_c1624 _d1624